As per the guidelines of Reserve Bank of India (RBI), starting from February 1, 2011 all merchants in India are required to collect an OTP (One Time Password) in addition to information written on the Credit cards for all transactions done over phone (IVR). All banks in India are providing OTP directly to their customers for a secure transaction over IVR.
OTP brings multiple benefits for you and you will feel more secure while doing IVR transactions over phone. With OTP you are fully safe of fraudulent transactions made through Credit Card. So, use OTP and enjoy secure purchases over the phone (IVR). Just call your bank and get an OTP for your Credit Card.
What is One Time Password or OTP?
OTP is a numeric password which is valid for one time use only. As per Reserve Bank of India (RBI) guidelines starting from February 1, 2011, all merchants in India are required to collect an OTP in addition to information written on the Credit cards for all transactions done over phone (IVR). OTP is issued by the bank directly to the customer.
When do We require an OTP?
The OTP is required starting from February 1, 2011 onwards whenever you make a purchase by calling MakeMyTrip Call Center over phone. For such purchases you need to dial in the OTP in addition to your Credit Card Number, Expiry Date and CVV.
How can We obtain an OTP?
To obtain the OTP you should first register your mobile number with your bank. It is advisable to get it done as soon as possible. The process of registering the mobile number varies from bank to bank; hence its best to call the customer support of the bank that issued your Credit Card to know more.
Once your mobile number has been registered with your bank, you can obtain an OTP . Your bank will send the OTP to the registered mobile via SMS.
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