In case of doubt, do not click on any link provided in the e-mail
Do not give any confidential information such as password, customer id, Credit/Debit Card number or PIN,CVV,DOB to any e-mail request, even if the request is from government authorities like Income Tax department or any Card Association company like VISA or Master Card
Do not open unexpected e-mail attachments or instant message download links
Always check the web address carefully before sharing any sensitive information
For logging in, always type the website address (www.hdfcbank.com) on your web browser
The Padlock icon at the upper or bottom right corner of the webpage must be always 'On' during secure transactions
Ensure that you have installed the latest anti-virus/ anti-spyware/ personal firewall/ security patches on your computer or high end mobile phones
Use non-admin user ID for daily work on your computer
Do not access NetBanking or make payments using your Credit/ Debit Card from shared or unprotected computers in public places
Do not call and leave any personal or account details on any telephone system, voice message, e-mail or an SMS
Do not transfer funds to or share your account details with, unknown/ non-validated source, luring you with commission, attractive offers
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